Teresa arrives at the building and starts the Mission. When she begins, it’s geotagged and timestamped. Within the survey, she reviews the SLA attached to the Mission which includes sample photos of standardized cleanings according to the customer’s strict standards. She discovers high dusting must be done daily.
As she completes her survey, Teresa finds that dusting has not been completed in the building that evening. She takes live photos within the Mission to document conditions. She selects the photos she wants to share with the client and janitorial vendors and sends them directly from her Mobile App. The photos contain a timestamp, date stamp and a geotag and are sent in under 2 minutes. She emails the photos and a report to Joe and the client outlining her plan for resolution and improvement from her device.
Joe, an Area Manager for Executive Enterprises, signed a new 25-story commercial office building. His client has high standards and indicated that if Executive Enterprises meets them, they will be awarded 3 other downtown office buildings over the next 4 months. Joe assigns the building to his top performer, Teresa – a Regional Manager. He assigns Teresa a site survey, called a Mission, to examine how the site’s janitorial vendors are performing.
Joe and Teresa receive an email from the client who is extremely impressed and appreciates the photos and service the team is offering. They indicate they’re ready to move forward with the next buildings based on the level of transparency and responsiveness shown.
Our company has used this app for a year now. If you want a product that will drive behavior with your frontline sales people, this is for you. Real time data, customizable missions, total flexibility to track the data you want in all aspects of your business. What gets measured, gets done.”