Genevieve, a field merchandiser for Bisou Brands, receives an alert she’s been assigned a new survey to complete, called a Mission, from her regional sales director, Chloe. When she begins, it’s geotagged and timestamped.
Chloe needs to collect inventory counts on her top-moving watches and ensure POS materials are in place across Southern California. She asks Genevieve and other merchandisers to visit their accounts, take photos of display cases and stockrooms, and capture missing marketing materials so they can re-ship them. Genevieve completes her Mission and reports a majority of stores are missing 25% off signage which may be impacting sales.
Chloe gets an alert that Genevieve has submitted her first audit. She goes into the GoSpotCheck reporting platform to analyze her findings.
Chloe analyzes other reps’ Missions and sees that signage is missing throughout the region. She downloads photo galleries and Mission responses and sends them to her contract sign installation vendor and escalates the issue to their leadership.
We saw an extraordinary growth percentage at Gerber. In the last 60 days of 2015, we implemented GoSpotCheck, and our sales increased 200% month to month. That trend has continued through 2016...We use GoSpotCheck for product marketing, demand planning, to determine the financial success of planograms, and to present comprehensive reports to Gerber – a large global company.”
Channel Sales Manager at Gerber
We cut the amount of time we previously spent loading and pulling information in half. Now we have the capability to make notes so that we know what is out of stock, then we can make sure everything is set up correctly in the distributor’s system and we can check in with the manufacturer to make sure they’re shipping the product correctly.”
National Director of Natural Operations at Alliance Sales & Marketing