Restaurant

We’re reimagining how top restaurant & food service brands deliver quality.

We’ve helped mobile workers across 6 continents complete 500,000,000 business-building Missions in the field.

Proudly Serving:
  • Quick Service
  • Fast Casual
  • Casual
  • Full Service
  • Franchise
  • Commissary
  • Food Processing
  • Restaurant Supply

Improve Execution

  • Manage execution of key tasks & track quality with our restaurant QA app
  • Audit food safety with our Bluetooth Thermometer feature
  • Review inventory & coolers for spoilage risks
  • Collect real-time field data with live photos of plating, presentation, and facility conditions
  • Audit marketing, brand & menu materials
  • Audit standardization & SOPs
  • Create filters & set up email alerts to know instantly when something’s wrong
  • Resolve issues faster with one-click email resolution
  • Reduce time spent reporting & increase time serving customers
  • Analyze location history to track issues, progress & personnel performance
  • Ensure consistent customer experiences

Ensure Compliance

  • Demonstrate promo & menu compliance
  • Conduct food safety audits
  • Complete safety incident reports
  • Capture facility, equipment & R&M requests
  • Audit price & menu accuracy
  • Audit scales
  • Audit supplies, uniforms & laundry
  • Audit loss prevention & theft
  • Track store activity & productivity with time and geotag-stamped reporting
  • Upload build sheets, merchandising expectations, & sales materials to each Mission
  • Enable teams to maintain productivity at all times with offline capability
  • Text images from the app to decision-makers
  • Download photo galleries for C-Suite reporting

Drive Sales

  • Ensure & confirm successful seasonal promotions
  • Incentivize & reward a culture of food safety
  • Collect customer experience feedback
  • Monitor store conditions & cleanliness
  • Send push notifications to mobile workers & keep important alerts in front of your team
  • Improve relationships & track notes, contacts, and reminders with our light in-app CRM
  • Sync with Salesforce
  • Spot gaps & identify opportunities in the market

How It Works

The Baja Group, a national restaurant chain known for its casual Mexican-American fusion cuisine, rolled out new digital and print menus, with posters and register POS marketing materials. The kits also came with build sheets for the kitchen with 3 new alternative protein bowls featured in national commercials. Brittany, a GM for Baja, receives an alert she’s been assigned a new survey to complete, called a Mission, from her district field director, Robert. When she begins, it’s geotagged and timestamped.

3:14pm

Brittany takes live photos of the first 5 bowls that go out, temps them with a Bluetooth thermometer for food safety, captures feedback from her line cook and cashier on flavor profiles, and collects comments from customers about the menu. She also audits her bathrooms, entrance, and parking lot for cleanliness before the dinner rush. She completes her Mission quickly and spends an extra 5 minutes sampling the new items and providing product training to her team.

3:44pm

Brittany receives a new Mission from Robert to capture additional photos of the bowls for the marketing team who want to use them in an upcoming social media campaign, because Brittany’s line chef is the best in the city. A social media best practices 1-sheet is attached to the Mission for Brittany to use as a guide.

3:55pm

Brittany takes additional photos of the bowls and creates an Instagram Story with customers using the social media best practices 1-sheet.

4:35pm
3:45pm

Robert gets an alert that Brittany has submitted her audit. He goes into the GoSpotCheck reporting platform to analyze his findings and provide coaching.

4:45pm

Robert reviews his Insights Dashboard and emails a link to the photos to his marketing team for their upcoming campaign.

How It Works

The Baja Group, a national restaurant chain known for its casual Mexican-American fusion cuisine, rolled out new digital and print menus, with posters and register POS marketing materials. The kits also came with build sheets for the kitchen with 3 new alternative protein bowls featured in national commercials. Brittany, a GM for Baja, receives an alert she’s been assigned a new survey to complete, called a Mission, from her district field director, Robert. When she begins, it’s geotagged and timestamped.

3:14pm

Brittany takes live photos of the first 5 bowls that go out, temps them with a Bluetooth thermometer for food safety, captures feedback from her line cook and cashier on flavor profiles, and collects comments from customers about the menu. She also audits her bathrooms, entrance, and parking lot for cleanliness before the dinner rush. She completes her Mission quickly and spends an extra 5 minutes sampling the new items and providing product training to her team.

3:44pm
3:45pm

Robert gets an alert that Brittany has submitted her audit. He goes into the GoSpotCheck reporting platform to analyze his findings and provide coaching.

Brittany receives a new Mission from Robert to capture additional photos of the bowls for the marketing team who want to use them in an upcoming social media campaign, because Brittany’s line chef is the best in the city. A social media best practices 1-sheet is attached to the Mission for Brittany to use as a guide.

3:55pm

Brittany takes additional photos of the bowls and creates an Instagram Story with customers using the social media best practices 1-sheet.

4:35pm
4:45pm

Robert reviews his Insights Dashboard and emails a link to the photos to his marketing team for their upcoming campaign.

I used to walk around and take notes with a notepad, put my notes in another format before distributing them, attach pictures to the notes... and everything else. Now it’s all in just one place.”

John Scheid
ADQ Director of Concept Support Services at Dairy Queen

Read the Case Study ›

Prior to using GoSpotCheck, our field personnel would do a blitz, record everything on pen and paper, and the results would then be rolled up into an Excel file; we were trying to find visibility into the marketplace, improve display execution, and get clean, actionable data... Using GoSpotCheck data that showed menu location, we were able to see a lift in depletions which translates into more sales. In order to measure a lift as a result of execution on the ground, GoSpotCheck is invaluable.”

Implementation Services

Your dedicated Delivery & Activation Team configures and implements our app with you. We provide user training, Mission set up, report formatting, API integrations, and more.

Customer Success

Your Customer Success Manager learns your goals, analyzes your Missions, and provides powerful insights to grow your business.

Live Support

We offer live support, 7 days a week, from Denver, CO to ensure your team can always do great work.

API Integration

Our API offers seamless integrations with Salesforce, Tableau, CRMs, ERPs, Inventory Management, Brokerage, HR & Work Order Ticket Systems, IRI, Nielsen, depletion and other syndicated data. We fit seamlessly into your digital ecosystem.

SSO Enabled

We have full Single Sign On (SSO) functionality and robust role & permission features to ensure strong data governance.

Data Encrypted

We provide data encryption in transit and at rest, SCIM provisioning, and are GDPR compliant. Our uptime is 99.9%.

Ready to reimagine how your mobile workforce works?

Let’s power profitability from the field together.