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Live Support

Live support from real people, seven days a week.

Our Approach

At GoSpotCheck, we are proud to provide industry-leading live support to all of our customers seven days a week from our headquarters in Denver, Colorado. 

While we don’t expect you to need them often, our team of GoSpotCheck experts is on call to help you with any technical challenges that you may face while working in our Web Dashboard or Mobile App, with an average 11.4-minute response time and a 99.3% Customer Satisfaction Score.

Access to our Support Team comes standard with every GoSpotCheck subscription--regardless of your team’s size or level of usage, we are here to help with the resources that you need to be successful with GoSpotCheck..

Happy people create happy experiences. This is why focusing on my team’s engagement and wellness has been so important to me. It’s the key to our success when it comes to delighting our customers.”

Michelle Hancock, Director of Software and Technical Support

In-App Support

Teams in the field need quick and simple access to support while they’re on-the-go so they can stay productive. We’ve designed the GoSpotCheck mobile app to ensure that live support is just a tap away so your team can keep moving.

The GoSpotCheck Support Team has earned over 240 awards on G2 from end users who have rated our support #1 against our competitors. You can quickly contact our best-in-class GoSpotCheck support team via email, call, or text message, directly from within the app.

Help Center

Our Help Center is packed with step-by-step tutorials, instructional videos, blogs, and more, so you can find everything you need to become an expert on both our admin dashboard, and our mobile app. If you don't see what you're looking for, just submit a Help Center ticket and our Support Team will be in touch quickly to help you find the resources you need to keep moving.

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Get in Touch