From the very start, GoSpotCheck provided responsive functionality that really resonated with Mountain Source’s team. On-boarding was a breeze—requiring only an initial meeting to introduce employees to the software.
Because of GoSpotCheck's flexible mobile interface and navigable dashboards, frontline staff members had no trouble integrating it into their daily routines.
The Mountain Source field team expressed relief at the sheer convenience of GoSpotCheck's mobile application. Laptops and spreadsheets were not necessary to create a field report. Every step could be completed entirely through the mobile dashboard.
Moreover, frontline employees said goodbye to those arduous end-of-day office visits filing reports. With GoSpotCheck, they documented store conditions in real time while in the field.
Sales managers are also happy with the addition of GoSpotCheck to their mobile tech stack. Internal teams can compare retail performance metrics for different brands across various stores to spot trends and identify opportunities to increase revenue.
Brand advocates can quickly check that all retail locations abide by their specific messaging guidelines and feature marketing material for the latest campaigns. In one instance, field representatives flagged outdated signage for a particular brand using the GoSpotCheck app—decreasing the possibility of both lost sales and unhappy customers.
In the near future, Mountain Source officials have plans to expand GoSpotCheck's internal footprint by integrating it with critical business software.
Whatever challenges arise in the retail industry, Mountain Source can continue relying on GoSpotCheck to help compile critical data, glean valuable insights, optimize in-store shopping, and drive sales.
GoSpotCheck was such an easy plug-and-play solution. We've had zero issues.”