Facilitate fast issue resolution and transparency through in-app tasks and in-email resolution links. Notify relevant parties, track resolution, and aggregate details — including prevalence and location.
Confirm and document resolution with automated recap emails. Integrate resolution documentation with third-party applications to mitigate future risk.
What GoSpotCheck does is it gives us a radar in a conversion process that we’re counting on. It also gives us an early warning of where we might need to course correct.”