Sam, a medical device sales rep for Socratype, receives an alert she’s been assigned a new survey to complete, called a Mission, from her sales director, Will. When she begins, it’s geotagged and timestamped.
Socratype has issued new devices for juvenile blood analysis and the old models need to be inventoried, removed, replaced, and documented. Sam counts all the devices in her first hospital, replaces them with new devices, takes live photos, and uploads her response. She packages and ships the old devices back to Socratype where they will be donated to Doctors Without Borders. She will repeat this Mission at 6 more hospitals over the next 48 hours.
Will gets an alert that Sam has submitted her first audit. He goes into the GoSpotCheck reporting platform to analyze his findings and provide coaching.
As Sam completes her Missions, Will quickly pulls reports with CSV and PPT files to document inventory removed and new equipment in-place and sends them to his hospital supply chain partners in each location so they have confirmation of compliance.
There’s a substantial amount of return on investment from a time-savings standpoint, from closing more conversion opportunities. It’s our imagination that’s our only limiting factor in what we can do with this tool.”