Using GoSpotCheck as a conversion management tool, Sam partners with Will’s internal value analysis team to provide in-service trainings and solicit post-case feedback from University Health System surgeons for Socratype’s products.
Sam creates a series of surveys, called Missions, to collect responses from the busy surgeons. After 4 weeks, Socratype and University Health Systems collect 700 responses with an average satisfaction rating of 99%.
After six weeks and collecting almost 1,000 surgeon responses, Sam uses GoSpotCheck dashboards to deliver a comprehensive presentation to the UHS value analysis team showcasing the conversion’s success with their surgeons.
When the group asks about Dr. Stevens, Sam is able to drill down into the data in real-time and show that Dr. Stevens provided rave reviews following her in-service training.
Now able to make a data-driven decision with the full confidence and support of their surgeon partners, Will and the Supply Chain team are able to finalize the Socratype agreement that includes $15M in guaranteed savings over 3 years.
Socratype wins a multi-million dollar deal and Sam is viewed as a trusted partner because of her alignment with Will and the value analysis team. Ultimately, University Health System patients benefit from a healthcare system that has higher quality and lower cost products.
There’s a substantial amount of return on investment from a time-savings standpoint, from closing more conversion opportunities. It’s our imagination that’s our only limiting factor in what we can do with this tool.”
We are moving, just like the rest of healthcare, to a value-based model, where we get paid in some fashion for actually achieving the outcome. It's a step we have to take to make sure that the value we create with our technologies is truly realized. And when it gets realized, we will get paid fairly for it.”