Why Companies Choose GoSpotCheck

Jul 24, 2014 in Our Products

As Richard Holscher, Director of Strategic Insights at Delicato Family Vineyards attests, “the GoSpotCheck mobile application has enhanced our ability to understand business performance like never before.” Leading companies across a range of industries such as food and beverage, consumer packaged goods, and hospitality are choosing GoSpotCheck’s streamlined application. Based on what our customers tell us, here’s why:

1. Native Application. GoSpotCheck is focused on making data accessible and useful, and the key to this is instantly displaying data in real time. That is why our product is a native application as opposed to a server-dependent web application, ensuring it works every time—and quickly. Equipped with an application that is free of clunky translation processing, users can rest assured that the data they have collected will be aggregated and displayed immediately upon submission. And a native application also brings the benefits of offline capabilities. No matter where users are, there will never be a connection issue to prevent mission completion.

2. Superb User Integration. It is not easy to create a high-performance, sophisticated and rich-media enhanced product that does so much but displays data in a strikingly simple manner. GoSpotCheck’s dashboard frees users from the deluge of raw data and presents clear-cut data-driven insights displayed with easy-to-analyze graphs and charts. What’s more, such rich-media intelligence is seamlessly incorporated into our dynamic and intelligible application, making access to valuable information easier than ever.

3. Top Tier Customer Support. Companies can’t simply rely on a strong SaaS product to drive results; they need strong wrap-around customer service to help them get the most out of their investment. We want our clients to effectively organize and understand their field data—headache-free, every step of the way, from the moment we onboard them. This requires training, unlimited Q&A opportunities, high-quality customer support, and best practice sharing. GoSpotCheck customer service representatives are available 24/7 to help resolve all issues related to utilization. We want our users to spend their valuable time and energy on generating intelligence from the field, not struggling to use the tool.

4. Flexible Reporting. With GoSpotCheck, users can modify and update charts, graphs and forms on the fly with the click of a button. Such flexible reporting means that field teams can provide precise representations of the fast-moving dynamic retail landscape, always in real time. Further enhancing this ability to build a precise picture of field data, users can create customized entry fields—empowering them to augment missions as they see fit.

That’s what we hear from our customers, and as we gather more feedback, we’ll continue to share it!